At Valhalla Krafts, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return eligible items within 30 days from the date of purchase for a refund or exchange.
To initiate a return, please contact our customer service team at info@valhallakrafts.com. Please provide your order number and a detailed explanation of the reason for the return. Our team will guide you through the return process and provide you with further instructions.
Please note the following guidelines for returns:
Eligibility: Only items that are unused, in their original packaging, and in resalable condition are eligible for return.
Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refund or Exchange: You may choose between a refund to the original payment method or an exchange for another item of equal value.
Processing Time: Please allow up to 7 business days for us to process your return and issue a refund or exchange.
